The Package Plot Armor is a digital protection insurance plan that protects your package from the following:
1) Lost / Stolen package - Covers lost packages even when delivered (Up to the amount you spent on the order). This covers deliveries to the wrong address - if you shipped it to the wrong address. You must check with your neighbors, family and friends before contacting us to file a claim. You will receive a reshipment by default, no exceptions. This does not entitle you to a refund of any kind, but you may return the package for a refund in the event it doesn't suit you. The return shipping is at your own expense.
2) Damage - The Package Plot Armor does not cover defects on embroideries or very small complications regarding a product. We cover all damage that is fire related, rips and tears (if related to transit damages) with a valid picture of the issue. Any complaints filed without proof are subject to disapproval and no reimbursement / replacement. Any item that is wet does not constitute as damage unless it is unwearable at our discretion.
If you would like to file a claim that you believe is valid (with purchase of the package plot armor), please e-mail us at firstname.lastname@example.org and we'll get this taken care of for you.